Support

We provide professional developers with expert support. Get MicroStream experts involved when needed,
avoid time-consuming experiments, and save costs of development.
Independent from which MicroStream edition you use.

Update Warranty

Updates are free for 6 months or choose our Long Term Update Warranty for enterprises.

Community

  • MicroStream is open source
    and contains all features

     
  • Supported and drivven by our
    fantastic community

     
  • 6 months update support free
    Every MicroStream major release is
    supported for 6 monts, which means
    we deliver updates for free.

FREE!

Get started

Enterprise

For enterprises using MicroStream for business critical applications or products:

  • Update Long-Term Support (LTS)
    We provide you updates for all major releases for 8 years guaranted.
    Every major release is supported 8 years.
     
  • Enterprise-grade Security
    Long-term security updates to eliminate vulnerabilities.
     
  • Subscription models:
    • (Virtual) Processor model (vCPU)
    • Embedded model for independent software vendors
    • Individual model that fits to your business is possible

Support Plans

Choose a plan that fits for you, benefit from our expert support, save valuable time and reduce your time to market.

Perfect to get started

Community

  • Expert Support
  • Free online Forum
  • Stack Overflow

FREE!

Sign up
Great for small teams prototyping

Gold

  • Community support incl.
  • Response time guaranteed
  • Next business day
  • Enhanced Issue priority
  • Online ticket system
  • 10 support hours incl.

$ 100 / Developer / Month
Duration 1 Year

Buy now
Must have for professionals

Platin

  • Gold support incl.
  • Response time 4 hrs
  • Bugfix guaranty
  • Personal mentor
  • Phone & call back support
  • Remote login
  • 20 support hours incl.

$ 500 / Developer / Month
Duration 1 Year

Buy now
Best choice for large Enterprises

Diamond

  • Platin support incl.
  • Hotfixes
  • 24/7
  • Escalation support
  • 30 support hours incl.

$ 1,000 / Developer / Month
Duration 1 Year

Buy now

Note: All prices on this website are net prices plus VAT and evt. local tax!
Do you have any questions about our services and prices, please contact sales.

Contact Sales